tag:status.bghddevelopment.com,2005:/historyBGHDDevelopment LLC - Status Status - Incident History2024-03-29T00:06:46ZBGHDDevelopment LLC - Statustag:status.bghddevelopment.com,2005:Incident/95616592022-04-03T02:36:25Z2022-04-03T02:36:25ZSite Upgrades<p><small>Apr <var data-var='date'> 3</var>, <var data-var='time'>02:36</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>00:01</var> UTC</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>01:59</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>01:58</var> UTC</small><br><strong>Scheduled</strong> - We are upgrading our site hosting! Some sites may be slow or down temporally.</p>tag:status.bghddevelopment.com,2005:Incident/86910592021-12-10T17:05:16Z2021-12-10T17:05:16ZFeedback Site Update<p><small>Dec <var data-var='date'>10</var>, <var data-var='time'>17:05</var> UTC</small><br><strong>Resolved</strong> - The BGHDDevelopment feedback site has been closed due to continued backend issues. We will be making an alternative feedback channel within Discord.</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>20:34</var> UTC</small><br><strong>Identified</strong> - Our feedback site will be down for an update. This update is expected to be finished on 11/30/2021.</p>tag:status.bghddevelopment.com,2005:Incident/82911382021-10-22T19:14:18Z2021-10-22T19:14:18ZEmergency Maintenance<p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>19:14</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>18:39</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Oct <var data-var='date'>22</var>, <var data-var='time'>14:54</var> UTC</small><br><strong>Identified</strong> - We are performing emergency maintenance on some of our sites. There may be downtime.</p>tag:status.bghddevelopment.com,2005:Incident/80590582021-09-23T02:26:35Z2021-09-23T02:26:36ZUpdate Checker System & Feedback Site Offline<p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>02:26</var> UTC</small><br><strong>Resolved</strong> - All our systems are restored. The Feedback site had to be wiped due to this issue. We will be working to bring all its features back online.<br />This outage was caused by an upgrade to a newer PHP version where a few lines in our API were breaking. Once we found the issue we were able to adjust them to bring all systems back online. Sorry for the downtime.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>01:55</var> UTC</small><br><strong>Update</strong> - The feedback site will remain offline as we had to completely reinstall and redesign the system that handles it. We are now working on bringing the API online before working to restore the feedback site.</p><p><small>Sep <var data-var='date'>23</var>, <var data-var='time'>00:28</var> UTC</small><br><strong>Update</strong> - We are still working to get the systems back online. We will continue to update as we get things back online.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>23:06</var> UTC</small><br><strong>Identified</strong> - We have found that the root cause is a PHP issue. We are working on getting this fixed.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>22:56</var> UTC</small><br><strong>Investigating</strong> - We are aware that the update checker and Feedback site are offline. We are working to identify the root issue.</p>tag:status.bghddevelopment.com,2005:Incident/73999692021-07-03T18:08:06Z2021-07-03T18:08:06ZHigher Request Rates<p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>18:08</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>17:52</var> UTC</small><br><strong>Monitoring</strong> - We are currently experiencing higher than normal response rates within our license system. We are monitoring but don't expect any issues to come from this.</p>tag:status.bghddevelopment.com,2005:Incident/61545232021-01-31T06:25:53Z2021-01-31T06:25:53ZSites Down<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>06:25</var> UTC</small><br><strong>Resolved</strong> - We are not seeing any downtime anymore. We will consider this solved.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>03:15</var> UTC</small><br><strong>Monitoring</strong> - We are working directly with Cloudflare to resolve this issue. The sites seem to be online now though will be slower as we continue working.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>02:37</var> UTC</small><br><strong>Investigating</strong> - We are currently in contact with Cloudflare to resolve this issue. We will update here when we have more information.</p>tag:status.bghddevelopment.com,2005:Incident/61470092021-01-29T19:58:26Z2021-01-29T19:58:27ZWebsite Issues<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>19:58</var> UTC</small><br><strong>Resolved</strong> - We have rebooted our main server and the issue has been resolved. Some sites will remain slower than normal as caching was cleared. Sorry about the downtime.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>19:54</var> UTC</small><br><strong>Investigating</strong> - We are currently having issues with our main sites. We are working on finding the issue. License servers remain online.</p>tag:status.bghddevelopment.com,2005:Incident/60959832021-01-24T14:19:10Z2021-01-24T14:19:11ZWiki Down<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>14:19</var> UTC</small><br><strong>Resolved</strong> - Our third party wiki provider has solved the issue. Thanks for your understanding.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>02:16</var> UTC</small><br><strong>Update</strong> - We are continuing to wait for them to solve the issue. Parts of the wiki are still online thanks to Cloudflare Always Online. We will update this notice when it's resolved.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>18:59</var> UTC</small><br><strong>Monitoring</strong> - We are aware of issues with the wiki failing with 500 errors. This is being caused by a third-party service and we are waiting for them to resolve the issue.</p>tag:status.bghddevelopment.com,2005:Incident/59481942021-01-05T00:52:13Z2021-01-05T00:52:13ZFateUHC Discord Bot<p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>00:52</var> UTC</small><br><strong>Resolved</strong> - We have moved the discord bot over to an exclusive server to prevent this from occurring again. Everything is back online.</p><p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>00:44</var> UTC</small><br><strong>Update</strong> - We have found the cause to be a server that was automatically updated. We are currently working on bringing our backup online.</p><p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>00:31</var> UTC</small><br><strong>Identified</strong> - We are currently aware of an issue with our FateUHC Discord Bot server. We are working on a fix.</p>tag:status.bghddevelopment.com,2005:Incident/57479692020-12-08T01:51:16Z2020-12-08T01:51:18ZLicense System Upgrade<p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>01:51</var> UTC</small><br><strong>Completed</strong> - We have finished our updates for today. We experienced only about 3 minutes of downtime during the maintenance.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>23:31</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>23:30</var> UTC</small><br><strong>Scheduled</strong> - We are currently updating our license system. While we expect no downtime please be aware it's possible.</p>